Frequently Asked Questions

It's a high-security key box system, designed to give emergency services immediate access to locked buildings, elevators, and other secured areas.

Installation of a Knox Box on your property will not only allow firefighters and EMS faster access in case of an emergency, but will also prevent expensive forcible entry should emergency services be required while the premises are unoccupied.

Following your purchase of a Knox Box from the factory, you will mount it securely on the exterior of your building; attractive recessed-mount models are available. All necessary access keys will be locked inside by a representative of the fire department or EMS; only the fire department or EMS department's master key can open the box.

Security has always been a Knox strong point.  Designed for maximum protection, each virtually indestructible box features a special high-security Medeco lock and key.  The Medeco restricted locking system guards against unauthorized key duplication.  Keys aren’t even available to locksmiths or lock distributors—only The Knox Company can supply these keys!  Knox system offers maximum security at every step.  Each City or County has an exclusive key code.  All Knox Box stations in that City or County are keyed alike—and only the fire department or EMS department has master keys.

Each Knox Box is shipped with complete mounting instruction; however, the fire or EMS department will assist you in choosing a proper location for mounting.  After installation is completed, the fire or EMS department will conduct an inspection of the installation and lock building keys inside the box.  As soon as building keys are locked inside the box, it is ready to provide immediate access to emergency personnel—14 hours a day, 365 days a year.