Mission Statement
The EMS Department exists to provide prehospital patient care. Our primary duty is to insure the survival, comfort, safety and confidence of the patients while providing care. Therefore, certain standards are necessary for EMS personnel to perform when engaged in patient care and medical profession in general.
A concern for survival, safety, comfort and confidence of patients.
A good attitude and high standard of professional ethics.
A striving for respect of the community and medical team.
Capabilities
Kendall County EMS is currently staffed by 18 full-time employees and many part-time to help cover the county's EMS needs. The 2016 call volume for the system was 2400+ responses.
The EMS Department operates five (5) fully equipped BLS w/MICU capable transport ambulances. These units are all Type I units. We have one ambulance housed at the Comfort station with a full time crew 24/7 and three ambulances housed at the Boerne Station with one staffed 24/7 at the Boerne office. Kendall County EMS has first responder agreements with all seven of the fire departments throughout the county. This provides faster care to the sick or injured in the remote locations in the county.
At a minimum, all paramedic staff members are certified in:
- Basic Trauma Life Support
- Pediatric Life Support
- Advanced Cardiac Life Support.
Many hold National Registry as Paramedics, and a several medics are licensed paramedics because they have a college degree.
Leadership
Kendall County EMS is overseen on a day-by-day basis by Brian Webb , EMS Administrator, and Elizabeth San Miguel the Administrator Assistant.
Community Service
In addition to responding to all types of medical and trauma calls, Kendall County EMS maintains a high profile by participating in community service projects such as CPR and First Aid classes at the BISD schools, raising money to donate to charitable organizations in the county and furthering EMS members education.
Staff members present programs as requested for organizations, homeowners associations and other groups when requested. the crews also conduct tours of the ambulance, participate in reading programs and help with immunization clinics.
History
Kendall County EMS began operations as a volunteer EMS organization in 1974. Some of the original members included Jeff Fincke, Frieda Pressler, Tim and Gretel Kloss. Dan Smart was the system's first EMS Director.
Billing Inquiries
If you have an inquiry about a statement, invoice or bill, you may also call
1-866-398-8999.